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By Lucy Bright | Founder, Offsite Hospitality Hospitality has been a part of my life for as long as I can remember. From working in hotels and managing reservations and revenue to running my own award winning guesthouse, I've experienced the industry from just about every angle. And if there's one thing I've learned, it's that running a successful accommodation business involves far more than simply filling bedrooms. It's about understanding your guests, knowing your market,

Revenue Management | By Lucy Bright, Founder of Offsite Hospitality When it comes to running a hotel or guesthouse, there's a natural temptation to measure success by how many rooms are occupied. A full hotel must be a successful hotel, right? Not necessarily. One of the most important lessons I've learned throughout my hospitality career is that occupancy and profitability are two very different things. You can have a property that's fully booked and still be leaving money o

Online Distribution | By Lucy Bright, Founder of Offsite Hospitality Think about the last time you booked a hotel. Chances are, you didn't pick up the phone, ask for a brochure or walk into reception to enquire about availability. You probably searched online, compared a few properties, looked through photographs, checked reviews and eventually made a booking. Your potential guests are doing exactly the same thing. And whether you operate a 10-bedroom guesthouse or a 50-bedro